Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk will save the new record to the database and then email you a reminder.
Service Desk also has a complete inventory database so you can inventory everything from PC's to routers. Service Desk has a built in remote desktop function allowing you to securely connect to any PC on your local area network as if you were in front of that PC. This remote desktop function can be performed from any computer on the LAN to any other computer on the LAN. No installation required of any type for any LAN PC.
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